WOW Was I wrong….Dell Sucks!
Ordering from them is EASY, however if you have a problem, good luck returning stuff to them!!!!I’ve been trying to get authorization to return defective and incorrect merchandise to them, but they keep giving me a runaround, telling me they sent paperwork and emails which never show up and not returning phone calls.
Plus, nobody has a direct number or extension. and nobody knows what other departments are doing. One division can authorize return of the Axim, but another has to approve the return of a defective case. Seeing that the case damaged the Axim, I have to deal with several people to get this stuff sent back.
If anybody recommends another PocketPC device that has both CompactFlash and Secure Digital and is comparable to the Dell, let me know and I just might send it all back to Dell and tell them to go fuck themselves.
It’s a shame to think that I’ve sent Dell so much business too (I’ve recommended SEVERAL friends and family to Dell as well as a few businesses!)