On Friday, Sprint had posted that an over the air update was available for download, though requesting the file wasn’t successful. I checked again Monday, only to find that the update had been removed. This was the long awaited Froyo (Android 2.2) update and it appeared to be up for an early test drive. Research later confirmed that was the case, but apparently sprint was only test-driving it. Leaked Sprint documents confirmed the details of this process.
I broke chat on the sprint site to see if the download was still available anywhere. I got one rep who knew nothing about it and another who insisted that he couldn’t give me their findings in the test run, but the official launch date of the application was pushed beyond the originally expected launch date of today. Well, today I got the update, as scheduled by Sprint’s early plan. It’s great that I have the application, but I’m getting really tired of Sprint’s customer service lying to it’s customers. Which is better? Lying to get the customer off the phone, or simply telling the truth and stating “We’re not allowed to comment on that, as it has not been released to the public yet.”.